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Home > Customer Service > Shipping Info

Shipping Info

Our Fast Shipping Policy

Gerber Knives Direct makes it a priority to ship all orders promptly. It is our policy that items are shipped within 24-48 hours of ordering. However, most items are normally shipped the same business day for orders placed before 12PM EST and paid with credit card without complication.

The exception is items that are backordered. Backordered items will be shipped as soon as they become available. Payment complications include: billing information inconsistent with what's on the credit card record, and orders that can't be verified by phone. Orders placed during non-business hours such as evenings, weekends and holidays are normally processed and shipped on the next business day.

Gerber Knives Direct ships by UPS & USPS. In some instances, FedEx may be used in place of UPS when necessary. Unless otherwise specified, orders will be shipped by standard ground service. Once your order has been proccesed and shipped, you will recieve an email with tracking information for your package.

Please make sure you enter your address correctly as the label will be printed just as you enter your information.  Make sure you enter apartment numbers, suite numbers or any other details.  We are not responsible for incorrectly entered addresses. Shipping charges are not refundable.

Delivery Options
  • USPS Rates - 5-7 business days, no Sunday delivery, US only (lower 48)
    • FREE Standard Shipping on ALL ORDERS OVER $74.99 (any weight)
    • All orders under $74.99 ship for a flat rate of $5.95 when under 1 lb.
    • If cart weight is 1.0 lb - 1.99 lb  then shipping is $7.25
    • If cart weight is 2.0 lb - 2.99 lb  then shipping is $8.50
    • If cart weight is 3.0 lb - 3.99 lb  then shipping is $9.75
    • If cart weight is 4.0 lb - 4.99 lb  then shipping is $10.75
    • If cart weight is 5.0 lb - 25.0 lb  then shipping is $11.95
  • 3-5 Day Delivery - by UPS Ground (3-5 business days), no weekend delivery; ships same day or within 24 hours.
  • 2 Day Delivery - by UPS 2nd Day Air (2 business days) no weekend delivery; ships same day or within 24 hours.
  • 1 Day Overnight Delivery - by UPS Next Day Air (1 business day) no weekend delivery; ships same day or within 24 hours.
  • We ship anywhere in the USA, Canada and Australia.
  • FedEx may be used in place of UPS when necessary.
  • Orders may ship in multiple parcels and from different warehouses, to reduce your delivery time.
  • Shipments are fully insured and have online tracking; you're protected and informed.
  • Orders over $100, require direct or adult signature.
  • You'll receive an email with a UPS, FedEx or USPS tracking # and the expected delivery date when your order ships.
  • To check the status of your order, go to the My Account page and get the latest updates on all your order.

When Billing & Shipping Addresses Are Different

For fraud prevention purposes, if your billing and shipping addresses are different, we must verify certain detailed information; including but not limited to the full name, address and landline phone numbers of people residing at both the bill to and ship to addresses. Additional verification may also require contacting the bank that issued your credit card and verifying a small (Less than $1.00) charge on your account in that bank's records. The charge will be refunded after verification. There may be a 2 day delay when shipping to any address other than the credit card billing address. We will call you to confirm. Gerber Knives Direct reserves the right to cancel any order.

Note: we are not responsible for delays by USPS, FedEx or UPS. In the event of a delayed delivery, we will work on your behalf and directly with USPS, FedEx or UPS to secure an appropriate credit, if it is warranted. Please also note that FedEx and UPS does not guarantee delivery times during certain dates surrounding key holidays, such as Christmas; they commit only to making a best effort with allowances for mechanical failure as well as air traffic and weather delays.

APO addresses, P.O. Boxes, Alaska, Hawaii and Puerto Rico

We ship to APO addresses, P.O. Boxes Alaska, Hawaii and Puerto Rico. 

Alaska, Hawaii and Puerto Rico must select Standard USPS or UPS 2 Day. Standard shipping by UPS ground does not deliver to these locations.